I co-founded Mortgage Lab with Liz Syms, CEO of Connect and Chair of the Society of Mortgage Professionals, because we believe technology should give mortgage professionals more time with their clients, not less.
What is Mortgage Lab?
Mortgage Lab is an independent platform that helps mortgage professionals make sense of AI. We cut through the hype, independently test the tools, and show you what works, what creates risk, and how to implement with confidence.
AI is already reshaping how firms manage compliance, process applications, and communicate with clients. But it also raises serious questions around data protection, regulatory guardrails, and responsible use. Mortgage Lab exists to help the profession navigate all of it, the opportunity and the risk.
What we deliver
Clarity, practical guides to AI tools and use cases specific to the mortgage profession. No jargon. Just clear explanations of what works and how to use it.
Testing, we independently test AI tools on real mortgage scenarios. We do not take the vendor’s word for it. We run the tools, document the results, and report honestly.
Community, a space where mortgage professionals can learn from each other, ask questions, and stay ahead of the changes that are coming.
Why it matters
Too many mortgage professionals are buried in admin. Their teams spend hours chasing documents, reformatting data, and navigating processes that were designed for a different era. The right technology changes that, freeing advisers to spend more time with clients and making support teams genuinely more productive.
But adopting AI without understanding the guardrails is a risk no firm should take. Mortgage Lab helps professionals understand data protection, compliance boundaries, and responsible implementation so they can move forward with confidence.
Find out more
Visit mortgagelab.ai to explore our guides, join the community, and see how AI can work for your business.
