The Rules Nobody Voted For

Every time you tap your card to pay for a coffee, you are trusting a rule that nobody in the queue could name. Not a law. A standard. A technical agreement, hammered out years ago in a committee room somewhere, that decided how the chip in your card talks to the reader on the counter. […]

The specialist lending forecast that might already need revising

Eighteen months ago, Together Money published a five-year outlook for the specialist lending market, built around analysis from Rob Thomas, a former Bank of England economist. It forecast total UK lending rising from £224bn to £315bn by 2029, a 41% gain. Specialist lending, the report predicted, would grow even faster, from £32bn to £54bn, a […]

When Google’s AI Chief Says Nobody Knows What Happens Next

Demis Hassabis published a manifesto this morning. The co-founder and CEO of Google DeepMind, a Nobel laureate in chemistry, and by most measures the person closest to the frontier of artificial intelligence, set out his view on where the technology is heading and what ought to be done about it. The essay covers AGI timelines, […]

Who Owns Your Client by 2030?

The FCA has published the findings of the Mills Review. For anyone in financial services who hasn’t read it yet, I’d suggest making time. Buried inside the regulatory language is a question that should keep every mortgage intermediary in the country thinking: by 2030, who will control the primary customer relationship? The review, led by […]

Why AI Needs Mortgage Brokers More Than You Think

The FCA just published a document that describes a future where your client’s AI agent manages their mortgage, their savings, their insurance and their investments without them lifting a finger. It is called the Emerging Technology Horizon Scan 2026, it landed in June, and it is worth reading carefully. Not because it should worry you. […]

One in Three Sales Fall Through. The Government Finally Wants to Fix It.

Think about the last purchase that collapsed on you. The client who had waited months, the chain that held together right up until the week someone at the top decided they were not moving after all. You did everything right. The offer was sound, the case was packaged, the lender was ready. And it still […]

The Hundred Trillion Parameter Question

I got curious about a number this week. If the human brain has roughly 100 trillion synapses, and each synapse is loosely analogous to a parameter in an artificial neural network, what does that tell us about where AI actually stands? The short answer: further away from the human brain than most headlines suggest, and […]

Who Regulates the Algorithms?

The FCA just sat down with KPMG and a room full of financial services practitioners to talk about AI regulation. Not in the abstract, future-gazing sense that these conversations usually take. In the practical, operational, what-are-you-actually-doing-about-it sense. The timing matters. KPMG’s joint webinar with the International Regulatory Strategy Group landed in June 2026, the same […]

AI Can Be Confidently Wrong. Here’s How to Protect Yourself.

A junior solicitor at one of the country's best-known law firms recently asked an AI to help with a point of insolvency law. The AI gave a clear, confident answer. It quoted the exact wording of a rule, set out neatly as if lifted straight from the statute book. The lawyer put that wording in […]